4 Signs You Need a New HVAC Contractor

What are the signs of a bad HVAC contractor?

Your HVAC contractor’s job consists of more than just repairing your HVAC system. Ultimately, they should be able to help with, or at least identify, other significant problems that could be contributing to high energy bills or an uncomfortable home climate. Keep an eye out for these common signs of a bad HVAC contractor–it may be time to hire someone else.

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Warning Signs

Most HVAC contractors are honest, hard-working people who just want to make your home as comfortable for you as possible. However, on rare occasions, you’ll find yourself dealing with a less than ideal repair person. If any of these red flags seem familiar, it may be time to hire an alternative:

1. Poor ventilation even after repairs
2. Skipping measurements
3. Poor customer service
4. Ignoring the root issue

1) Poor Ventilation Even After Repairs

Part of an HVAC contractor’s job is checking your home’s air ventilation for any potential problems. If you notice that airflow seems nearly nonexistent even after a repair job, it’s probably time to call the contractor back.

Keep in mind that this is a common mistake and not necessarily a red flag on its own. However, if you notice the same problem happening repeatedly from the same contractor, chances are they’re cutting corners on more than just this one area.

2) Skipping Measurements

A good contractor will always measure your home and air conditioning units very precisely to help in their work. If your contractor claims to be able to estimate based on appearances or a similar floor plan, they’re either being careless at best or lazy at worst. Always ask them to measure everything essential to their job before beginning work.

3) Poor Customer Service

At the end of the day, you are buying a service from your contractor. Excellent customer service skills on their part are essential to retaining you as a client. If your HVAC contractor refuses to treat you with the respect you and your home deserve, it may be time to find someone else.

4) Ignoring the Root Issue

If you come down with the flu, chances are you’ll go for extra-strength flu medicine rather than just a pain reliever like ibuprofen. While one attacks the root cause and sickness, the other only deals with one symptom. Likewise, several small HVAC issues are likely connected by an underlying problem. Your HVAC contractor should be able to assess the list of problems and find the ultimate issue to be fixed. Rather than dealing with the symptoms one at a time, start resolving the problem for real by working on the underlying issue.

Pro Tip: A good HVAC contractor knows exactly where to look to find the root cause of your problem. If your contractor seems more focused on just providing a temporary fix, it’s time to find someone else.

Finding a Trustworthy HVAC Contractor

Fortunately, most homeowners’ experiences with HVAC contractors are excellent. You’ll rarely have to worry about these problems. However, if you do notice some bad signs showing up, keep in mind that the contractor is working on your home. If your original choice repeatedly shows signs of a bad HVAC contractor and you are having doubts about them, consider looking elsewhere to ensure you get the experience and service you’re looking for.