The Heating, Ventilation and Air Conditioning (HVAC) industry is booming. It’s a great time to start a career in this field and can open many doors for you. Adequate training is obviously necessary, but beyond that, what will give you an edge?
A Changing HVAC Industry
The HVAC industry is in a period of growth and evolution. New innovations are creating opportunities for expansion, but the industry itself is in a period of transition.
With more jobs available than skilled talent, it’s vital that HVAC professionals receive the training they need to excel on the job and pick up where the retirees leave off.
1) Technical and People Skills Will Net The Highest Pay
It’s not enough to know how to fix an HVAC problem. If people aren’t comfortable with your demeanor or happy with your attitude, you’re going to lose business. Making pleasant, personable conversation is vital to put your customer at ease. Your goal should be to make your customers feel a sense of loyalty to you, and that simply won’t happen if they don’t like being around you.
2) Good Jobs Will Require Hands-On Experience
More and more HVAC technicians are only hiring new techs who have had hands-on training. The experience gained from such classes is invaluable in real-world situations. While these techs may still need to learn the ropes, they’ll know the basics.
3) Online Reviews Will Be Key
The minute you leave a customer’s home, they have the option to leave feedback on your service. Based on your behavior and work, that review will either help or hurt your bottom line. In general, people will leave a written review when they are very pleased with the service, or very displeased. Once posted, other customers looking for similar service will have access to it. Negative reviews should be handled with maturity and viewed as a way to improve your service.The customer is the only one who can delete that bad feedback, so responding defensively won’t do you any favors.
4) Business Must Be Mobile
Your service should be as mobile and reliable as you are. Your customers should be able to pay over the phone, with a mobile card reader, or through an app. Keeping your accounting on the cloud maximizes flexibility for the customer and gives you instant analytics, scheduling information and accounting status.
5) Speed and Quality Will Win The Day
The prevalence of gig economy means that most millennials who own homes expect on-demand service and rarely tolerate waiting for more than a day. This means that expectations are extremely high for both quality of service and turnaround.
Set Yourself Up For Success
Incorporating these practices into your approach will make a huge difference to your success as an HVAC tech. The job is dramatically different than it was 20 years ago, and it’s important to adapt to the changing times. If there is one common theme for the HVAC industry trends in 2018, it’s that technology is influencing the trade and customer expectations. Incorporating new technology, striving for efficiency and creating personal connections will only help you reach success.
Contact Us to learn more about HVAC training to take the next step towards a new career, or see our student testimonials to learn more about what the course can do for your life.
While the trades decreased in popularity in the last 20 years, they’ve recently seen a resurgence in popularity. This is due in part to the stark reality that a college degree does not necessarily equate to a satisfying or well-paying job.This means that finding HVAC talent is a long game, but if you want to be really proactive, you should arrange to target your business to skilled, trained employees.
Adapting to HVAC Industry Growth
Droves of baby boomers are leaving the industry in favor of retirement. Despite projected industry growth, the departure of retirees will result in a talent shortage of more than 120,000 employees by 2022. Managers will be fighting a dual battle, attempting to fill vacant retiree positions, but also needing to fill new jobs created by increasing demand.
Attracting Skilled Employees
What does your business have to offer that others can’t? That’s a crucial question to ask yourself before initiating the hiring process. Obviously, pay structure and benefits are a top concern for employees.
Encourage Continued Education
An employee who continues to seek further education and HVAC training once employed is exactly the type of motivated worker you want on your team. Encourage continuing education for all new employees, both as a way to encourage a more skilled workforce, but also to emphasize the need to adapt to new technology. Research training courses with long-term credibility and an instructor with a proven teaching method.
Once you’ve found an ideal employee, you must retain that talent. Employee turnover is costly, in some cases more than a year’s salary for highly-skilled roles. Advertising a position, interviewing, training, and impact on the team are just some of the expenses involved. Like any long-term relationship, you must continue to put in the effort to keep that “special someone” around.
One reason an employee might move on is that your company lacks upward mobility. Without opportunities for growth, an employee who strives to go further and position themselves more favorably faces frustration if there is a lack of new challenges and responsibilities. Attract talent and retain key employees by offering opportunities for professional growth.
Adapt and Evolve
As technology evolves, so does the workforce driving it. Today it pays for management to be observant, flexible, and quick. It hardly matters whether or not you welcome or accept these changes since they’re happening with or without your permission. It’s in the best interest of the industry on a whole to embrace and adapt right along with your workforce.
Contact Us to learn more about how to pursue a career in HVAC, or find highly trained technicians for your business.
The Texas economy is the second biggest in America, second only to California. Thanks to strong employment and gross state product growth over the past five years, Texas ranks first in economic climate. With so many public and private corporations based in Texas, there’s no wonder why business is booming.
The Trades Shortage
In modern times, the hardest segment of the workforce for employers to staff with skilled talent hasn’t been doctors or web developers. It’s those in the skilled trades – the welders, HVAC technicians, and machinists that are so prevalent in manufacturing and construction. Because the last couple of generations pushed college education and business careers, there is a growing shortage of skilled tradespeople. As the following industries grow, demand for skilled workers has exploded:
Trades, such as electrical, engineering, and heating and cooling are a booming industry in Texas. As a result, there’s a growing shortage of qualified, skilled trade workers. As the demand for trades workers increases, so do the financial benefits of such a career.
2) Professional & Business Services
The influx of people and business into Texas have dramatically improved general economic conditions. This has stimulated spending and capital investment in the state, which has contributed to more professional and business services required. Examples include architecture, accounting, and design.
3) Education & Health Services
Education and health services have not experienced rapid growth, but a slow and steady increase through the years. The demand in these industries is constant and jobs within this category are in-demand. The sector shows every sign of stability and will continue to create more jobs moving forward.
Hospitality and leisure industries have seen a significantly higher rate of growth than the rest of the U.S. This is a result of increased tourism and more disposable income.
With a reputation as a hub for oil and gas, it’s no surprise that Texas manufacturing is growing fast. Durable goods, especially machine manufacturing, were especially strong amid improving business investment conditions. Chemical manufacturing is one of the most rapid growth categories.
Successful Career Change
The trades industry shortage will only increase in coming years, making it an incredibly smart choice for those entering the workforce or considering a career change. With the right training, there is no limit to what you can accomplish in today’s job market.
Contact Us to learn more about a rewarding career as an HVAC technician.